Most of the jobs we read about in newspapers and magazines and all the means of advertising is the function of the sales representative .. He helps to promote the company in the best way and is the most important employee in the advertising section of the company .. And often we may encounter many sales representatives .. But Note that some of them distinguished from the other .. And can convince us simply to buy the product or product .. Or put an announcement in the company .. Which did not succeed his colleague .. And here we wonder .. See what distinguishes the successful delegate from others? .. And how you can Become a successful salesperson? ..
Who is a salesperson?
The sales representatives represent all types of goods, products and devices assigned to them by the producers. During their regular visits, customers display samples and presentation forms, provide them with information on the categories of products available, explain the characteristics and benefits of the products and train customers on how to use them. Products. They also show the characteristics and advantages of the product.
On the other hand, sales representatives calculate and submit special offers, and negotiate discounts and discounts and payment in installments. Receive the applications, conclude the agreements and arrange delivery of the required quantities. They open and update files for customers, handle complaints and prepare sales reports and statistics regularly for the company they work on their behalf.
Good salesperson skills
Sales representatives are selected after an interview with them, and the salesperson must have the following qualities:
1- The good appearance that suits the institution that he represents.
2 - Ability to deal with others and gain and build new relationships.
3 - tact and the ability to persuade and influence others.
4 - Audacity and flexibility are the most important qualities that must be available in the successful sales representative.
5. Ability to withstand work pressure for long hours.
6 - Know the specifications of the product that is promoting it, its advantages and disadvantages.
7- To have a complete idea of the company and all its products and features of the company and its services and offers to customers.
8 - to be familiar with selling skills and psychology at the same time, to know how to choose the right moment to talk and know when to stop talking.
9 - Has a strong desire for success and excellence, and has the ability to challenge to achieve success and superiority over others, and he believes in the capabilities he possesses.
10 - good behavior and the ability to make the right decision at the right time.
How to become a successful salesperson?
Many salespeople have the skills we talked about, but still they can not be said to be successful salespeople, so how can they be?
1 - Enjoy the spirit of fun and social sense no matter what the circumstances: Alnor Rizvelt (the human spirit does not die when defeated but die when you give up), so whatever the results of the sale and the client's visit to you and surrender to despair and frustration, be always friendly and social, and the recipe for introversion and closure.
2 - Behavior and dealing: The most important rules of your success in this profession maintain an ambitious positive personality. Whatever problems you face during your business you should be sure that you will eventually achieve the sales goal you want. Speech may be much easier to implement, but do not forget that customers are infecting the positive from you. As long as you look confident in the above, they are convinced that they will become their own! But do not forget that there is a fine line between convincing the customer of the above and forcing him to buy the above. You should not tell him that he should buy the item, but explain to him why he should buy it. Try to provide attractive and compelling reasons for the customer, this of course depends primarily on your knowledge of enough information about the customer.
3 - Taking the right positions and initiatives: It does not mean that if you are below the material or social or form or other negative things, that your fate will be determined through these things, and do not make people or situations that attack these formalities frustrate your destiny, but took Always a positive attitude towards it and initiated by overcoming and proving the contrary. Remember you are the only one who can let others do whatever they like when you accept it.
4. Take responsibility for everything you do: Blaming others is the best way to distract and feel better when things get worse around you, but if you're looking for better results in your work, and higher productivity, this is not the right way! If you seriously want to become the best salesperson you have to stay away from the idea of focusing on "who" or "what" makes things worse. Always think about how to improve things and drive them into sales. For example, instead of complaining about the customer's excessive interest in the price issue, and not wanting to pay or benefit from it, think about how to convince them of the value of the product and what distinguishes it, or make a plan to offer discounts or tempting offers to end up buying the product. Keep in mind at every step the end result you want - for example, increasing sales to double - instead of blame and grief.
5 - Do not accept the positions of others: Do not make the cynicism of others of your abilities and ambitions Crash your hopes to achieve deals, and on the refusal of others to advantage in favor of you, and address the positions of opponents positively and considered a challenge to success. The salesperson often faces a lot of objections that he will not succeed or fail to complete the deal. I hear such statements without objecting to the views of their leaders. Their view is that they accept them as mere points of view. Success, and turned it from a negative factor to a positive factor to prove the opposite.
6 - To build a strong and good network with your customers: After collecting all the data for your customers, build and develop a ladder (build successful relationships with customers)
- Peace ladder: Be a beautiful personality, fun and cheerful and optimistic and tried through these things to win the love of your customers.
- Trust: Do not attempt to deceive customers under any circumstances, or manipulate them or threaten them with something that is not in the product or service, especially if there are defects in your product or services. Be honest in your dealings, be upscale in your style and behavior, and when you gain customer trust, you will be absolutely confident that you will be the decision maker.
Respect: Do not be a lot of comical jokes and try to be a nice person and at the same time respectful, through your dealings, your words, your hundamak, your style, your respect and your appreciation for others.
7 - seek to win the trust of your customers: You can access this confidence by building and developing a ladder (win the confidence of customers):
- Secretariat in dealing and speaking
- Credibility in everything
- Understanding the needs and desires of customers and not pressure and urgency
- After sales service: by staying in touch with them and not neglecting once the sale is complete.
8. Strengthen and strengthen your self-confidence and your potential: Do not make other people's attitudes against you affect you, develop and educate yourself and acquire new and varied skills by connecting those who are more efficient than you. It is also important to attend training sessions, learn from your department, monitor what they do, what they say, and monitor what they do. Improve your relationships with your company's sales team, especially your supervisor or manager.
9. Initiative and initiative: A successful sales representative usually takes the initiative to make decisions. You will not succeed and will not develop as a salesperson sitting on your seat waiting for opportunities and customers to come to you, follow the unfinished deals, and try to complete them by showing everything you can do. Ask your customers about the product after you buy it to make sure they are satisfied, so you will often win their loyalty, and they may also help promote the product in their surrounding range. From time to time, connect with old customers to make sure they need more or more of the product.
As a general rule, the seller should not remain in the waiting queue in any way. There is always something you can do to take one step - at least - toward your goals at work.
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